There are currently 246 volunteer 'Helpers', including drivers, dog walkers, people willing to do shopping or fetch prescriptions, and people willing to chat to others on the phone. Of course, some are constrained by isolation and some have other demands on their time so the Helpline always welcomes more volunteers.

So far, 167 local people have been helped. The focus has been on Henfield itself with a few exceptional cases in Shermanbury, Woodmancote and Cowfold. Calls from further afield have been referred to other voluntary groups.

You can call the Helpline for any immediate requirements eg. getting essential food or medications. The Helpline will attempt to match you with a volunteer nearby who will get in touch with you by phone. About 60% of the requests received so far have been for collecting and delivering prescriptions; 30% have been requests to buy food.

Friday evening saw a surge in prescriptions being available from Lloyds, and the Helpline Helpers and Volunteers delivered well over 40 sets of medication around the local community.

If you need a prescription, please allow 7 days for processing and call Lloyds or the Dispensary to check your prescription is ready before calling the Helpline to collect it for you.

If you need shopping, a volunteer will fetch basic shopping for you. You can pay the volunteer in cash on delivery. Some stores may allow you to pay by credit card over the phone.

The Helpline is willing to offer a wider range of services if there is a need. Please email your suggestions to

For assistance, call Henfield Helpline on 01273 494420 or email The Helpline Number is nominally manned from 10 to 4 Mon-Fri, though outside these hours it is diverted to a mobile which will take messages so urgent calls will get a response.